Not sure where to begin?
Start with the right diabetes pathway.
Diabetes support can feel confusing when you are newly diagnosed, changing treatment, using insulin, trying to understand glucose data, worried about complications, or supporting someone you love. This page helps you choose the right next step.
Choose the situation closest to yours and find the most relevant education pathway.
You do not need to know exactly what to book. Start with your current situation.
Choose the option closest to your situation.
This is not a diagnosis. It simply helps you find the most useful diabetes education page or booking pathway.
What best describes what you need help with?
Most patients start in one of these areas.
Use these cards to jump straight to the most relevant support page.
New diagnosis
For patients who have recently been told they have diabetes or prediabetes and need calm, practical first steps.
View New Diagnosis Support →Type 2 diabetes
For patients who need help understanding glucose patterns, medication, routines, prevention, and follow-up questions.
View Type 2 Education →Type 1 diabetes
For patients who need skills support with insulin routines, lows, CGM, sick days, activity, travel, and daily decisions.
View Type 1 Education →Insulin support
For patients starting insulin, reviewing technique, or needing more confidence around storage, timing, and safety.
View Insulin Education →CGM and glucose data
For patients using sensors, apps, alarms, reports, and glucose trends but feeling confused by the amount of data.
View CGM Support →Foot-care prevention
For patients worried about feet, sensation, wounds, circulation, footwear, warning signs, or prevention habits.
View Foot-Care Education →Pregnancy diabetes support
For gestational diabetes or diabetes during pregnancy, with education linked to the treating medical team.
View Pregnancy Support →Family and caregiver support
For families who want to support someone with diabetes without pressure, judgement, confusion, or fear.
View Family Support →Doctor-referred education
For patients referred by a GP, endocrinologist, dietician, podiatrist, orthopaedic surgeon, or specialist team.
View Referral Pathway →From uncertainty to a practical next step.
The first goal is not to solve everything at once. The first goal is to choose the right starting point.
What to have ready if you book a diabetes education session.
You do not need everything before asking for help. But the session is usually more useful if you can bring some of the following.
Medication list
Include tablets, insulin, injectables, doses, timing, and any recent changes you know about.
Glucose information
Bring meter readings, logbook, CGM report, app screenshots, or notes about highs, lows, alarms, and patterns.
Main questions
Write down the three things that feel most confusing, stressful, urgent, or difficult to manage.
Some symptoms need urgent medical care, not routine diabetes education.
Diabetes education is useful, but it is not emergency care. If something is serious, sudden, or concerning, contact a doctor, emergency service, or nearest emergency department.
Book a diabetes education session or choose a pathway above.
Sister Jodi helps patients, families, and referring clinicians turn diabetes advice into clearer, safer, more practical daily action.