How Sister Jodi handles
personal information.
This notice explains how Sister Jodi Diabetes Education & Support may collect, use, store, and protect personal information when people contact the service, use the website, or request diabetes education support.
Information may be collected when you contact the service.
Sister Jodi only needs enough information to respond to enquiries, understand the type of diabetes education support requested, and arrange appropriate communication.
Contact information
This may include:
- Name and surname
- Email address
- Phone number
- Preferred contact method
Enquiry information
This may include:
- The type of diabetes education support requested
- Whether the support is for a patient, family member, or referral enquiry
- General background shared voluntarily in an email, call, or message
Personal information is used to communicate and provide support.
Information may be used for practical, service-related purposes.
Service communication
Information may be used to:
- Respond to enquiries
- Arrange diabetes education support
- Clarify the type of support requested
- Send relevant service communication
Administration
Information may also be used for:
- Appointment administration
- Record keeping
- Internal service improvement
- Responding to privacy or information requests
The website may use basic technical information.
Like most websites, this website may collect limited technical information to help the site function correctly, improve user experience, and understand basic website use.
Technical information
This may include:
- Browser type
- Device type
- Pages visited
- General website interaction information
Cookies
Cookies may be used to support website functionality and improve browsing experience. You can usually control cookies through your browser settings.
Personal information is handled carefully.
Personal information is not sold. Information may only be shared where needed to provide the service, comply with legal obligations, protect rights, or where the person has given permission.
Information sharing
Sister Jodi may share information with trusted service providers who assist with website, communication, administration, or technology services, where appropriate safeguards are expected.
Information protection
Reasonable steps are taken to protect personal information against unauthorised access, loss, misuse, or disclosure.
You can contact Sister Jodi about your personal information.
You may contact Sister Jodi to ask about personal information held about you, request corrections, or raise a privacy concern.
Requests
You may request assistance with:
- Access to personal information
- Correction of inaccurate information
- Deletion where appropriate
- Privacy-related questions
Contact for privacy matters
Email: info@sisterjodi.co.za
Phone: 082 297 8733
Have a privacy question?
Contact Sister Jodi for questions about personal information, privacy, or website data.